Frequently asked questions
Questions, answered.
All 12 most-asked questions about Vaytax: German VAT compliance for foreign sellers, the Finanzamt letter intake service, OSS, 3PL fit, pricing, cancellation, and subscriber-specific cases.
No. You can be based anywhere in the world. For non-EU sellers (e.g. UK post-Brexit, US, China) we act as your German tax correspondent so all tax-office mail is handled by us, in Germany.
No. The Finanzamt letter intake at /finanzamt-letter is a separate one-shot service. Send us the letter, a licensed German tax advisor reviews it, and you get a fixed-price quote within 1-2 business days. No subscription, no ongoing commitment. If you decide afterwards that you'd like ongoing monthly filing, we'll credit your letter-case payment toward your first subscription month.
We submit your application to the Finanzamt within 48 hours of receiving your registration. The Finanzamt typically takes 4–8 weeks to issue your Steuernummer and USt-IdNr. You can start selling immediately; we backfile the period once your Tax IDs arrive.
Monthly VAT return filings with the Finanzamt, the annual VAT return, EU ZM (Zusammenfassende Meldung), all routine tax-office correspondence, and a dashboard in English. Not included: incoming-invoice review, tax advisory, and legal advice, those are tax advisory on request and billed at €200/hr.
Yes. Notice runs to the end of the following month. We file any return whose period falls within your active subscription, then close your account and deregister you with the tax office if requested.
Three steps. (1) Upload the letter and describe your situation on our intake form at /finanzamt-letter. (2) Within 1-2 business days, a licensed German tax advisor replies with a fixed-price quote covering the response, plus any prior-period filings the case requires. (3) Accept the quote, pay via Stripe, and we handle the response with the Finanzamt directly. You never need to interact with the German tax office in German.
Schätzbescheid (estimated assessment), Mahnung (reminder/dunning notice), Anhörung (formal hearing notice), Nachforderung (request for additional documents), late-filing surcharges, registration queries, USt-Voranmeldung reminders, and most other foreign-seller-targeted Finanzamt correspondence. If your case is outside our scope (e.g. tax litigation requiring a specialised lawyer), we'll tell you upfront and recommend a referral, no charge.
Yes. Storing stock in Germany triggers a German VAT obligation regardless of where your customers live. We file the German part: monthly UStVA, ZM, and the annual VAT return (Jahreserklärung). If you sell B2C to EU consumers, OSS reporting stays with your home-country accountant and runs side by side with Vaytax. If you sell only B2B to dealers in other EU countries, you don't need OSS at all (OSS is B2C-only), and German VAT plus ZM is everything, both included.
Online VAT platforms typically subcontract the actual filing to a tax advisor you never meet. Vaytax IS the tax advisor: a named, licensed German tax firm whose advisors personally review and file every return.
It depends on the case. A direct response to a single Mahnung typically sits at the lower end (around €99-€250). A multi-year retroactive Schätzbescheid covering Amazon marketplace sales with prior-period filings can be €1,500-€2,500+. We quote based on what your specific case actually requires, not a tiered menu. You pay nothing to receive the quote and nothing if you decide not to proceed.
OSS and Vaytax are complementary, not overlapping. OSS covers cross-border EU B2C sales (filed in your home country, typically by your existing accountant). Vaytax covers the German VAT that storing stock in Germany triggers. If you have a German warehouse plus EU-wide customers, you need both. Vaytax does not file OSS returns, that stays with your home-country accountant.
No. Your subscription covers routine Finanzamt correspondence, Mahnungen, queries, registration follow-ups, anything our team handles in the normal course. The standalone letter intake at /finanzamt-letter is for foreign companies who aren't subscribers, or for complex cases (Schätzbescheide with back-year cleanup, audit notices) that fall outside routine subscription scope. If you're a subscriber and you've received a complex letter, just email us or use your dashboard inbox, we'll route it correctly and let you know if a separate quote is needed.
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