Advisory Terms

These terms apply to Vaytax advisory engagements quoted and paid via our Angebot (quote) flow. They are separate from the terms governing our ongoing VAT-filing subscription. Vaytax is operated by FRADECO GmbH Steuerberatungsgesellschaft, a licensed German tax advisory firm (Simrockstraße 92, 53619 Rheinbreitbach, Germany).

1. The service. We provide German VAT advisory work: reviews, Finanzamt correspondence, objections (Einspruch), retroactive VAT matters, and similar case work, as described in your quote.
2. Time and expertise, not a guaranteed outcome. Advisory work is a service (Dienstvertrag, § 611 BGB). We apply professional care and expertise for the time quoted. Our fee is earned for the work performed and does not depend on a particular result being achieved.
3. Scope and hours. Each engagement is quoted as a number of advisory hours for a described matter. The quoted hours are a maximum. If your matter needs more time than quoted, we pause and send you a separate quote for the additional hours before continuing. We never exceed the quoted hours without your approval (a reply by email, or paying a follow-up quote, is sufficient).
4. Payment in advance. Payment, when a fee is earned and cancellation are governed by Section 10b of the Vaytax supplementary terms (AGB Part B, edition of 24 October 2026), published at vaytax.com/terms/agb-partb-2026-10-24.
5. If the matter is not resolved within the hours. Completing your matter within the quoted hours is our best estimate, not a warranty. If it cannot be finished within the quoted time, you receive our work and findings for the hours spent and may commission additional hours.
6. Refunds and cancellation. Refunds, credits and cancellation are governed by Section 10b of the same terms (AGB Part B, edition of 24 October 2026), published at vaytax.com/terms/agb-partb-2026-10-24.
7. Liability. Our professional liability is governed by, and limited in accordance with, our General Terms and Conditions for tax advisors and tax advisory professional practice companies (Allgemeine Geschäftsbedingungen für Steuerberater, edition October 2026), published at vaytax.com/agb and available as a PDF.
8. VAT. The VAT treatment shown on your quote applies. Business customer established outside Germany: the place of supply is where your business is established (§ 3a Abs. 2 UStG), so no German VAT is charged; inside the EU you account for the VAT in your own country (reverse charge, Art. 196 VAT Directive). We confirm that you are a business by your valid VAT ID or, if you have none, by other evidence (for example a commercial register extract or a certificate from your tax office). German customer: 19% German VAT.
9. Governing law and jurisdiction. German law applies. For business customers, the place of jurisdiction is the registered seat of FRADECO GmbH Steuerberatungsgesellschaft (Rheinbreitbach, Germany), to the extent permitted by law.